Hi! I'm Nathan.
I'm a product designer and full stack developer with 7+ years of experience transforming complex workflows into delightful, intuitive experiences for users.
My Work
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Bridging the UX Gulf: How Eliminating a 4-Click Gap Improved Usability by 33%
I redesigned a mobile registration experience, transforming a disjointed onboarding flow into a seamless customer journey; achieving a usability score of 89 (well above the industry average of 67) and reducing average time between sign up and checkout from 8 to 5 minutes.
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Optimizing a GenAI user experience
I employed informal interviewing, user-centered design thinking, AI-powered prototyping, and usability testing to transform a confusing content authoring flow into a guided collaboration experience between computer science instructors and GenAI.
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Increasing the transparency of ratings and reviews for an online course catalog
I performed comparative analyses, ideated design solutions, and conducted usability tests to increase user satisfaction with online course ratings and reviews.
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